Returns & Exchanges
At DivvyUp, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your purchase isn't a perfect fit, we are committed to making the exchange or refund process as simple as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are intact, and attach the pre-paid shipping label provided via email.
- 3.Drop Off the Shipment
Take your package to the nearest authorized carrier location; we will track the journey back to our warehouse for you.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5 to 7 business days.